Returns Policy
Since the products we sell are private products, some products are shipped internationally. after the customer receives the goods, we cannot make a second sale. All products in this store do not support return services. (you received an incorrect or defective item, etc..we will arrange to resend a product to you, please understand. )..
The product you provided cannot work, and the broken video is sent to email: email@thrustingtoy.com, we will send you a new product for free after verifying your specific situation within (3-5 working days).
If your order is wrong, you need to send an email to us before we ship the goods (within 24 hours after placing the order) email@thrustingtoy.com. Tell us your order number and we'll handle the return for you. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Delivery
Shipping Address |
Package Delivery Time |
Arrival Time |
Us Warehouse |
1-3 days |
5-7 days |
China Warehouse |
1-3 days |
15-20 days |
If the products ordered by U.S. customers are shipped in the U.S. warehouse, the estimated arrival time is 5-7 days.